This workshop prepares participants to assess needs, design and deliver high impact training programs. In preparation, the process of a training needs assessment is crucial for designing a dynamic training program that fulfills company goals and needs.
This workshop prepares participants to assess needs, design and deliver high impact training programs.
In preparation, the process of a training needs assessment is crucial
for designing a dynamic training program that fulfills company goals and needs.
The second part of the workshop focuses on the design and delivery, in order to make it an educational and interactive session.
All managers, executives, supervisors, all support and admin personnel involved with sales, marketing, accounts handling, customer service and front desk, PR, corporate communication, sales support functions - all who wants to master successful selling skills and dominate your target market
The course is to improve and change your personality like Attitude, Confidence , organizational Behavior and Perception. It also comprises of improving physical appearance, body language, leadership, communication and interpersonal skillsMore Information
This course emphasizes the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery and negotiation techniques for dealing with difficult customers in a professional manner.More Information
We explore the public relations and promotion skills in this marketing course for event managers, the role of an event planner and skills required will be emphasized throughout the course.More Information
This training course deals with the HR issues that many managers and supervisors are expected to deal with as part of their jobs. It introduces human resource concepts and covers the key areas of performance reviews, discipline and termination as well as related concepts like absenteeism, diversity and benefits.More Information
This course gives you the opportunity to gain extensive knowledge and understanding of the principles and practices of business management. This includes an insight of operations management, human resource management, accounting, marketing management, corporate and financial management and an insight on key entrepreneurial skills.More Information
We need help in learning how to adapt our styles and apply effective interactive, communications and presentation skills, in order to further our careers and business goals.More Information
What makes great leaders truly extraordinary is not necessarily their IQ, but their EQ: their emotion- al intelligence. Developing an awareness of emotions means being able to make good emotional decisions, and how to manage emotions in the workplace, which gives everyone a boost!More Information
Demonstrate an ability to successfully apply the general principles of Management leadership in all dealings with the subordinateMore Information
It is important to have well written and clearly presented reports in business and industry. Writing good report is an art, which can be learned, and one that can be immensely useful.More Information
In this masterclass, discover how to leverage social media in your overall marketing strategy, align your business goals with social media goals, and learn best practices for helping you successfully connect with clients and customers.More Information
It's a whole new world of work, organizational change, diversity and electronic communications have changed the face of the workplace. Today, more than ever, success depends upon the combined cooperation, commitment and action of people-both face-to-face and across electronic and cyber channels. This course is for those people who want to understand how to communicate more effectively, with their customers, their staff, their colleagues and, their bosses.More Information
Strategic Selling provides companies with a common language and a common process for pursuing sales opportunities, along with criteria for resource allocation. It helps sales forces determine when to go after deals, and when to walk away from those with a low probability of success.More Information
Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well–trained customer service professionals who have a passion for providing quality service.More Information
You will discover a powerful method for implementing a successful performance measurement system, exploring a range of proven performance measures, and use Excel to develop useful Dashboard and Scorecard worksheets.More Information
This highly intensive course will take you through the major elements required to become a sales superstar. It provides an understanding of how to build a solid relationship with your clients. The course is delivered in an interactive way to keep the participants learn by practicingMore Information